Privacy Policy

[ 01 ] Who we are

This website is operated by LK Digital (trading as lkdigital.com), a digital agency specializing in website design, full-stack development and digital marketing systems. Our contact email is info@lkdigital.uk.

[ 02 ] What data we collect

We may collect the following types of personal data when you interact with our platform:

• Contact information: Name, email address, phone number, company name and project requirements when you submit a project request, consultation form, or sign up for newsletters.
• Payment information: Processed securely by third-party processors like Stripe (international) or SSLCommerz (Bangladesh). We do not store or process payment card details.
• Usage data: Pages visited, time spent on site and referring URLs via Google Analytics 4. This data is collected in anonymized form.
• Cookie data: See our Cookie Policy for details.

[ 03 ] How we use your data

We use the collected information for the following purposes:

• To respond to project inquiries, support requests and consultations.
• To fulfill service agreements and process transactions.
• To send project updates, transactional notifications and invoices.
• To send marketing emails (only with your explicit consent and you can opt out at any time).
• To analyze website traffic and improve our user experience.

[ 04 ] Legal basis for processing (GDPR)

For users in the EU/EEA, we process data based on:

1. Contract performance: To deliver services you have engaged us for.
2. Legitimate interest: To maintain client relationships and improve our digital agency services.
3. Consent: For marketing communications.

[ 05 ] Data sharing

We do not sell your personal data. We share data only with trusted service providers who assist us in operating our website and delivering services:

[ 06 ] Data retention

We retain customer and transaction records for up to 7 years to meet accounting, tax and legal obligations. Marketing subscription data is retained until you unsubscribe or request deletion.

[ 07 ] Your rights

Under relevant privacy regulations (including GDPR), you have the right to access your data, request correction of inaccurate data, request deletion, restrict processing, or object to processing. Email info@lkdigital.uk to exercise any of these rights.

[ 08 ] Cookies

We use cookies to enhance website navigation and analyze traffic. You can view full details in our Cookie Policy.