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Case Study / Real Estate & Property

10.4% Conversion Rate at £0.63 CPC

How we overhauled a broken Google Ads account and built a 20+ tag tracking infrastructure to deliver 3,142 high-intent buyer and seller conversions at just £0.63 average CPC.

Client:Residential & Commercial Property Agency
Location:London & South East UK
Timeline:4 Months
3,142
Total Conversions
Verified leads & calls
10.4%
Conversion Rate
Up from 1.8% baseline
£0.63
Average CPC
Below industry benchmark
5.8X
Pipeline ROI
Attributed transaction value
01

The Challenge

The client had spent over £15,000 on generic Google Ads campaigns managed by a previous agency with virtually zero attribution. High cost per click (£3.40+) on broad keywords was draining budget on tyre-kickers without generating serious valuation requests.

Zero server-side or custom event tracking; phone calls and WhatsApp enquiries went completely untracked.
Broad-match keyword pollution resulting in irrelevant search queries from tenants looking for student lets rather than property buyers.
Slow-loading landing pages with multi-step forms causing high bounce rates above 68%.
Wasted ad spend during non-operating hours without location-radius bid adjustments.
02

The Approach & Execution

We completely rebuilt their digital acquisition engine from tracking to copy, focusing solely on high-intent valuation and viewing searches.

Phase 01

Complete GTM & GA4 Tracking Overhaul

Implemented 20+ custom event triggers across phone clicks, WhatsApp initiates, dynamic form submissions, and appointment bookings with offline conversion imports.

Phase 02

Single Keyword Ad Group (SKAG) & Intent Restructuring

Eliminated wasteful broad terms and introduced high-intent phrase/exact match clusters around 'property valuation', 'sell my flat fast', and off-market developments.

Phase 03

High-Converting Mobile-First Landing Pages

Engineered ultra-fast landing pages with 2-step instant valuation widgets, social proof badges, and clear local credibility markers.

Phase 04

Smart Bidding & Audience Layering

Trained Google's Target CPA algorithm using clean conversion data, layered with in-market real estate audiences and strict geographic postcodes.

03

The Results & Business Impact

Within 120 days, the agency became the dominant paid search presence in their territory, reducing cost per acquisition by 74% while scaling qualified valuation volume.

Generated 3,142 verified conversions across valuation forms, direct phone calls, and viewing requests.
Decreased average cost per click from £3.40+ down to an exceptional £0.63.
Achieved a sustained 10.4% page conversion rate across all desktop and mobile traffic.
Directly attributed to over £420,000 in completed property commission revenue.
“

LK Digital transformed our inbound lead flow completely. For the first time, our sales team has a predictable stream of property owners requesting valuations every single week at a fraction of our previous cost.

Marcus Vance
Managing Director • Prime Residential UK

Services & Deliverables

Core Capabilities
Google AdsGoogle Tag ManagerGA4 AnalyticsConversion Rate Optimisation
Key Deliverables
  • Google Tag Manager 20+ Tag Architecture
  • GA4 E-commerce & Lead Tracking
  • Google Ads Search & PMax Restructure
  • Custom Valuation Landing Page Rebuild
  • Bi-Weekly Conversion Rate Audits
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